Managing Faxes

All new results delivered from Orderable laboratories, which are not Concert Genetics partners, will be displayed in your Faxes Inbox. Results will be filtered by the date and time received. In addition to the date and time, the fax number from where the result originated will be provided and the possible lab the result came from. Initially, all fax numbers will be listed as Unknown, but as you begin assigning fax numbers to laboratories, the Concert Platform will learn and automatically list the possible lab linked to that fax number (see below).

Within the Faxes Inbox you will assign incoming reports to the appropriate patient and test order. As your institution is provided with a dedicated fax number for results to be sent, it is possible you will find spam or other unwanted documents included within your inbox. To remove those documents from your Inbox, click on the 'Archive' button.